Last updated: February 2026
1. Information We Collect
We collect information you provide to us directly when you place an order, create an account, or subscribe to our newsletter. This may include:
- Personal Information: Your name, email address, phone number, billing address, and shipping address.
- Payment Information: Your credit card details (processed securely by our payment gateway). We do not store your full credit card information.
- Device & Tracking Information: We automatically collect certain information when you visit our site, such as your IP address, browser type, device information, and pages visited. We also use cookies, pixels (such as Meta Pixel), and similar tracking technologies to help us improve our website and deliver targeted advertising.
2. How We Use Your Information
- To process and fulfill your orders, including shipping and payment.
- To communicate with you about your order, new products, and promotions (only if you opt-in).
- To screen for potential risk or fraud.
- To improve and optimize our store and user experience.
- For Advertising: To provide you with targeted advertisements or marketing communications we believe may be of interest to you (e.g., through Google Ads or social media platforms).
3. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted partners who help us operate our website and fulfill your orders, such as:
- Our e-commerce platform (Shopify).
- Payment processors and Shipping carriers.
- Advertising & Analytics Partners: We share data with platforms like Google Analytics, Google Ads, and Meta (Facebook) to help us understand how our customers use the site and to run targeted advertising campaigns.
4. Your Rights & Opting Out
You have the right to access, correct, or delete your personal information at any time. If you wish to opt-out of marketing communications, you can use the "Unsubscribe" link in any of our emails.
To opt out of targeted advertising, you can visit the settings of your respective social media accounts or use the Digital Advertising Alliance’s opt-out portal.
5. Minors
The Site is not intended for individuals under the age of 18. We do not intentionally collect Personal Information from children.
6. Contact Us
If you have any questions about this Privacy Policy, please contact us at info@luxurygoldpalace.com.